Shipping policy
Order Processing Time
All orders are processed within 1 to 2 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Domestic Delivery Timelines
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Standard Shipping: 3 to 7 business days across Pakistan.
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Shipping Charges: Calculated at checkout based on the delivery destination and weight of the parcel.
Customer Shipping Policy
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Address Accuracy: Customers must provide a complete and accurate shipping address, including valid contact numbers. Dawood Designers is not responsible for non-delivery or shipment delays resulting from incorrect or incomplete address details.
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Package Inspection: Customers are advised to inspect the outer packaging upon delivery. If the packaging appears severely damaged or tampered with, please refuse the delivery and contact our customer support team immediately.
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Order Tracking: Once your order is dispatched, a tracking number and courier link will be shared via email or SMS to help you monitor your shipment in real time.
International Shipping & Customs
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Customers are responsible for customs duties, taxes, and clearance fees unless stated at checkout.
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If a shipment is held, rejected, or returned due to customs, or not accepted by the customer, it will not be eligible for any refund.
